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Why Us

Heat Transfer Experts

54,750+ units installed in North America.

92.1% of 2021 customers said Thermal Care products met their needs very well to extremely well.

Our NQV Series variable-speed chillers have saved our customers up to 60% in energy use.

High Quality

Out of the box performance 99.03% over the last 12 months.

performance graph

Still selling parts for systems running more than 50 years.

chiller system

Warranty claims at 0.80% of sales last 12 months.

warranty claim graph


>10,400 parts shipments in 2021, YTD 90.01% on time.

on-time shipping performance graph

Handled 400+ after hours calls in the last 2 years.

customer service rep

>$8.4 million in parts inventory ready to ship.

parts inventory graph

Where Water Means Business

Since 1969, Thermal Care has manufactured industrial water chillers and process cooling equipment for industry worldwide. Skillfully engineered temperature controllers, portable chillers and central chillers, cooling towers and pump/reservoirs, provide Thermal Care customers with a wide range of process cooling solutions from off-the-shelf models to integrated, customized systems. From our corporate headquarters in Niles, IL, (near Chicago) and from sales offices nationally and internationally, Thermal Care sales engineers are ready to assist you with all your process cooling requirements.

A cornerstone of Thermal Care‘s philosophy of excellence is providing sales assistance to customers who rely on our extensive knowledge of process cooling applications and solutions. If you’ve got heat load removal questions, we’ve got answers and equipment solutions. After the sale, Thermal Care offers fast, friendly and efficient answers to equipment maintenance and service questions. We are a company of experienced, conscientious people working together to build superior equipment for customers who require performance and value. Our success relies on providing standard and custom process cooling solutions to new and existing customers who view Thermal Care as the best choice for process cooling. From answering preliminary questions, to providing comprehensive quotations from complex specifications, from fast deliveries to service follow-up after the sale, our employees are dedicated to exceeding your expectations and requirements.